| Author |
Thread Statistics | Show CCP posts - 2 post(s) |
Big Dallocort
The Killer Kangaroos
2
   |
Posted - 2014.07.30 04:16:00 -
[1] - Quote
Just a quick question guys, how do ccp get back to you after you lodge a support ticket? |
Big Dallocort
The Killer Kangaroos
2
|
Posted - 2014.07.30 04:26:00 -
[2] - Quote
Cheers for that |
Big Dallocort
The Killer Kangaroos
2
|
Posted - 2014.07.30 08:06:00 -
[3] - Quote
Just a follow up, how long does it normally take for them to get back to you |
Big Dallocort
The Killer Kangaroos
2
|
Posted - 2014.07.30 08:15:00 -
[4] - Quote
Cool thanks, not something I'm in a rush for, but would still like it sorted ASAP  |
Big Dallocort
The Killer Kangaroos
2
|
Posted - 2014.07.30 12:18:00 -
[5] - Quote
GM Arcade wrote:Shederov Blood wrote:In game, press f12 (or the help button on your neocom), view your support tickets, any replies will be added to your ticket there. Out of game, log into support and go here. Their responses will also be sent to the account owner's email address, but not to your eve-mail. Quite frequently we find that the replies being sent to players email addresses are rejected as the email address is not available. If you get a reply in-game but not through your corresponding email account then please take the time to check your email address information is accurate. You can do this by logging into the Account Management site.
Everything checks out at my end email addy correct, |
Big Dallocort
The Killer Kangaroos
2
|
Posted - 2014.07.30 12:19:00 -
[6] - Quote
CCP Falcon wrote:GM Arcade wrote:Shederov Blood wrote:In game, press f12 (or the help button on your neocom), view your support tickets, any replies will be added to your ticket there. Out of game, log into support and go here. Their responses will also be sent to the account owner's email address, but not to your eve-mail. Quite frequently we find that the replies being sent to players email addresses are rejected as the email address is not available. If you get a reply in-game but not through your corresponding email account then please take the time to check your email address information is accurate. You can do this by logging into the Account Management site. Also remember to give GM Arcade hugs. He loves hugs.
Lots in common I love hugs too |
Big Dallocort
The Killer Kangaroos
2
|
Posted - 2014.07.31 15:37:00 -
[7] - Quote
Well the issue seems to have sorted itself out in a rather round about way, thanks for the advice guys |
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